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OpenView – Clearing on-screen error messages

Error messages

Openview: on-screen error messages.
You can clear these from your mobile phone.

  1. Dial *120*6843*1# from your mobile
  2. Select option 2
  3. Enter your postal code
  4. Select option 1
  5. Select the error that appears on your screen
  6. Enter your STB number
  7. Process completed
openview clearing on screen error messages

Learn more about Open view ovhd.

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15 comments

  1. Morning, my Elsat decoder is showing smart card invalid E02 . What can I do to clear the error code

  2. Error 155 on whatsapp service
    Pls assist to clear error 200
    313943332626

  3. How can i fix E04 error message on my decoder?

    • If you get error E04 on the screen, you will need to reactivate the decoder or clear the error:

      1 Go to channel 100.
      2 Dial the number (*120*6843*1#) on the bottom right-hand corner of your screen using a cell phone.
      3 Select option 2 to cleat error codes and follow prompts.

  4. Hi. MY decoder date is 01/01/1970. i have tried reboot. factory reset. does not work. tried a different decoder it works fine. signal on different decoder 100%. on my decoder 0% WHY. How can i reset it plz

  5. Good day

    Can you please help me with my openview, on the screen says “smartcard have expired” what can i do?

    • If you get error E06 on the screen, (E06) – Card is not authorised (20) – Channels not subscribed, you will need to reactivate the decoder or clear the error:

      1. Go to channel 100.
      2. Dial the number (*120*6843*1#) on the bottom right-hand corner of your screen using a cell phone.
      3. Select option 2 to cleat error codes and follow prompts.

      For further help, WhatsApp 082966 6429 or call the Openview Call Centre 0861 696 843.

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